Confidentiality and personal information

CFMOTO Canada (hereinafter referred to as the “CFMOTO”) respects the privacy of all its users and is committed to protecting such privacy in accordance with this Privacy Policy. This Privacy Policy explains how CFMOTO processes your personal information, collected in relation with your activities on, or related to, all CFMOTO websites referring to this Privacy Policy, and all services made available on such web sites (hereinafter collectively referred to as the “Electronic Services”).

This Privacy Policy also explains how you can ask questions and make suggestions about our practices regarding to privacy, and review or update your personal information. We urge you to read this Privacy Policy carefully and to check it back frequently, since this Privacy Policy may be amended from time to time. Please note that this Privacy Policy does not apply to the practices of companies or websites which are not owned or controlled by CFMOTO.


While processing Electronic Services, we may collect two types of information about our users: personal information and non-personal information.


Personal information is information that identifies you, such as your name and email address for example. Personal information is collected when you choose to provide it to us while registering for an Electronic Service, for example when you choose to create an account on our web site or send us comments for example. In addition, if you choose to contact any of our customer service representatives, we may keep a record of that correspondence so that we may address the subject matter accordingly. We may also receive personal information from our business partners and other third parties, provided that such third parties to us that you have allowed them to share such information.

Business contact information such as the name or telephone number of your company is not considered personal information.


Non-personal information is information of an anonymous nature, such as your Internet Protocol Address (IP Address), the domain you may have used to access An Electronic Service, the type and version of browser or operating system you may be using, and the website you may have come from and visit next. Aggregate information, such as demographic statistics of our users (e.g., average age or geographical allocation of our users), number of visitors and average time spent on an Electronic Service, is also considered non-personal information.

Non-Personal Information is collected or obtained while operating the Electronic Services. For example, our Web servers may automatically collect non-personal information which is provided through your browser or stored on a cookie or through a web beacon when you choose to visit an Electronic Service. Non-personal information is used by CFMOTO as described here.


Personal information may be used by us for the following purposes:

Providing you with the Electronic Services and information you have requested from us, including your use of the Electronic Services. From time to time, we may use your personal information to contact you about changes, enhancements or similar notices related to the Electronic Services; or

CFMOTO may also use personal information if it has reasonable grounds to believe the information could be useful when investigating a violation of a federal, provincial or foreign law or in order to protect or defend a legal interest.


CFMOTO agrees not to sell or rent your personal information to anyone. We only disclose your personal information to third parties in the following situations:

Where you have specifically given us your consent to disclose your personal information for a designated purpose.

Where a third party is acting on our behalf as our agent, supplier or service provider, solely to enable us to increase the efficiency of the Electronic Services we provide. Such entities act under strict contractual controls, requiring them to maintain the confidentiality of all such personal information, and to use such information only for purposes related to the provision of the Electronic Services; or

As required by law, including by the order of any court, institution or body with jurisdiction or authority to compel the production of information, or in order to protect or defend a legal interest.


An Electronic Service may contain links to other websites and services. While we try to ensure that these links only refer to sites and services that share our high standards and respect for privacy, please understand that we are not responsible for their content or practices relating to privacy. This Privacy Policy is only applicable to Electronic Services referring to this Policy.


The security of your personal information is important to us. CFMOTO takes technical, contractual, administrative, and physical security steps to protect personal information you provide us. We instruct our employees with access to your personal information that it is to be used only in adherence with the principles set forth in this Privacy Policy, and the laws applicable to each specific business.

In some cases, such as when you provide us with credit card information, we work to help protect the security of your credit card information during transmission by using industry standard Secure Sockets Layer (SSL) encryption technology.

You can help protect the security of your personal information as well. For instance, never give out your password, since this is what is used to access your profile or account. Also remember to sign out and close your browser window when you finish using an Electronic Service or surfing the Web, so that other people using the same computer won’t have access to your information.


CFMOTO may, from time to time, change its Privacy Policy as new Electronic Services are added or old ones amended. Changes will be effective when notice of such change is posted on an Electronic Service. Please check this Privacy Policy frequently for updates.


If you are unsure whether we have a record containing any of your personal information and would like to confirm whether or not we do, please send an e-mail to [email protected], indicating all e-mail addresses that you may have given us.


Adequate governance of policies and procedures is critical when managing personal information. The person in charge of ensuring the implementation of policies and procedures is Alexandre Baril (IT Director).

Alexandre Baril
IT Director
581-825-1477 x132
[email protected]